1. Introduction
At Retail Bandhu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
2. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Data: Name, email address, telephone number, address, business details, and payment information.
- Usage Data: Information about how you use our platform, including your browsing history, search queries, and interaction with features.
- Device Data: Information about the device you use to access our platform, including IP address, browser type, and operating system.
- Location Data: Information about your location, which may be determined through your IP address or GPS data if you use our mobile application.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our platform
- To process transactions and send related information
- To send administrative information, such as updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To personalize your experience on our platform
- To improve our platform and develop new features
- To monitor usage of our platform for security and fraud prevention
- To comply with legal obligations
4. Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: Wholesalers, retailers, and delivery partners who use our platform to provide services to you.
- Legal Authorities: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
To exercise any of these rights, please contact us at privacy@retailbandhu.com.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@retailbandhu.com.